Boise · Treasure Valley
The door opens every time, or we come back
Springs, openers and new doors across the Treasure Valley. Same-day when it will not open, and the parts are already on the van.
ID RCE-51228 · 5.0 across 410+ reviews · two-year warranty
ID RCE-51228
Licensed and insured
Parts on the van
Every common spring size
2-year warranty
On every repair we make
Same-day
For a door that will not open
Why Kestrel
A garage door is the heaviest thing in the house that moves
The parts are on the van
Every common torsion spring size, rollers, cables and the two opener boards that fail most. A repair that needs a second visit is usually a stocking failure, not a hard problem.
We will not talk you through a spring
A torsion spring holds enough energy to break bones. It is the one job we decline to coach over the phone, however confident the caller sounds.
Two-year warranty on the repair
Not the part — the repair. If what we fixed fails inside two years we come back and there is no second invoice.
What we do
Doors, openers, and the springs in between
Repair, replacement and the annual service that stops most of the emergencies happening at all.
Broken spring replacement
Opener repair and replacement
Cable and drum repair
Roller and hinge replacement
New door installation
Off-track door recovery
Keypad and remote setup
Annual door service
Not sure what you need?
Tell us the noise it makes. That narrows it fast.
Why it matters
Springs are under more tension than people think
A torsion spring holds enough energy to break bones, which is why it is the one repair we will not talk anybody through over the phone.
It is also the part that fails most, usually on a cold morning, usually with a car behind it. So we stock every common size on every van.
12
Years in the valley
11,000+
Doors serviced
Same day
For a door that will not open
How it goes
What happens when you call
01
Describe the noise
Grinding, banging and silence are three different faults.
02
A same-day slot
If the door will not open, that is today.
03
A price before we start
Parts included, quoted at the door.
04
A full safety check
Balance, reverse and photo eyes, every visit.
Straight pricing
One price, parts included
Quoted before we start, parts in the number, and no trip charge on top of a repair.
Service call
Diagnosis on a door that is misbehaving, parts quoted up front.
$89
per visit
✓ Full diagnosis, no trip charge on top
✓ Fixed repair price before work
✓ Fee credited against the repair
✓ Safety check included
Most common
Spring replacement
Both torsion springs, fitted same-day, parts included.
$285
typical pair, fitted
✓ Both springs, not one
✓ Parts carried on every van
✓ Same-day across the valley
✓ Cables and rollers checked
✓ Two-year warranty on the repair
New door
Insulated doors, fitted and finished, old one taken away.
Quoted
after a measure
✓ Measured on site, never guessed
✓ Old door removed and recycled
✓ Opener checked or replaced
✓ Remotes and keypad set up
✓ Two-year warranty on the install
5.0 across 410+ reviews
What the valley says
★★★★★
Spring went at six in the morning with the car trapped. Fitted by ten, and the price was the price he said on the phone.
Dana W.
Meridian
★★★★★
Told me the opener was fine and it was a cable, which cost a quarter of what I was braced for. Easy call to make honestly.
Teddy R.
Boise Bench
★★★★★
Checked the safety reverse without being asked and adjusted it. Small thing, but it is my kids' garage.
Amara J.
Eagle
From the blog
Before it fails
Troubleshooting
What your garage door's noise is telling you
Grinding, popping and a single loud bang are three different faults with three very different bills.
Read it
Safety
The thirty-second safety test nobody does
Every automatic door has a reverse mechanism, and a surprising number of them no longer work.
Read it
Repairs
Why we replace both springs, not one
It looks like an upsell and is very nearly always the cheaper option.
Read itBefore you call
Questions we get every week
My door will not open. Is that the spring?
Usually, and there is a quick tell: if the opener strains and the door barely lifts, or you cannot lift it by hand with the opener disconnected, it is almost certainly a broken torsion spring. Do not keep pressing the button — you will burn out the opener as well.
Can I replace a spring myself?
We would rather you did not, and we will not talk anybody through it. A torsion spring stores enough energy to break an arm, and the winding bars are not optional equipment. It is a genuinely dangerous job, not a gatekeeping one.
Should I replace one spring or both?
Both, when there are two. They wear at the same rate, so the second is usually weeks behind the first, and doing them together costs far less than two separate visits.
Is it worth repairing an old door?
Often. Springs, cables, rollers and openers are all serviceable parts, and a sound door with new hardware is good for years. We will tell you when a door has genuinely had it — usually rust through the bottom section or a bent track.
How often does a door need servicing?
Once a year for an average household, twice if the garage is your main door in and out. Most of what we get called out for on an emergency basis is visible at a service six months earlier.
Door stuck, or making a noise it did not used to?
Call (208) 555-0127. Same-day across the valley, and we carry the parts.
Mon–Sat 7am–6pm · same-day for a door that will not open